President – Jeff Hart
Jeff has undergraduate degrees in Electrical Engineering and Mathematics. Unwilling to just be a technology geek he then got an executive MBA to satisfy his love of both business and technology. He started Vanishing Clouds out of a desire to create an experience he couldn’t find. “It Just Works” on both the business side and the technology side. Our team was created from his key mottos of “We eat our own dogfood to be sure it’s the best” and “We all put bumpers on the same way every time”. He has crafted a team that practices what they preach, and delivers with consistency.
Network Engineer/Director of solutions delivery – Michael Cooper
Michael started developing business solutions using computers well before he was old enough to vote. Before that he was often reprimanded for dismantling the house to make it work better. For many engineers working with technology is a job or at best a strong talent. For Michael, technology is a craft. He starts from “If the customer can think of it, we can create it!” The only engineer in a family of musicians and artists, he brings that same flavor of artistic wonder and magic to customer solutions. Passion, Simplicity and Elegance are the cornerstones of every solution he creates to deliver on the customer’s vision and intention. He is that YOU, the customer, win.
System Support and Administration – Ryan Ust & Bryan Wolfe
When you call Vanishing Clouds, a human being picks up the phone. The kind of support person you wish for but never seem to get. Ryan and Wolfe are the voice of Vanishing Clouds on the phone. As experienced System Administrators and Network Engineers, they are key partners in delivering every aspect of what Vanishing Clouds provides. They pride themselves on “Taking on the customer's point of view” in every interaction. When you call them for support you get more than someone to help; you get an advocate for what you need to get back up and running. They practice the craft of customer service so our customers can practice the craft of their business.
Customer Relations/Business Operations – Elisa Weddle (AKA Mom)
Elisa started her relationship with Vanishing Clouds as a client/customer outside the world of technology. When she chose a change of scenery we were fortunate she chose us. She brings a unique and valued perspective to what’s needed to meet the customer’s expectations. She brings first hand experience in the needs of doing business in the cannabis industry. Every strong geek team needs a strong, normal human to keep them in check. Her passion for family, joined with her expertise in business operations, keeps our team efficient and on track. We all know that if mom ain't happy then nobody’s happy and mom’s happy when our customers are happy.
Jack Bartoush – BSS Security, our security system partner:
Jack is licensed as both an Alarm Company Qualified Manager (ACQ) and an Alarm Company Operator (ACO). BSS has been installing commercial and residential security since 1986. BSS provides solutions for burglar alarms, card access systems, camera systems, intercoms and more. We custom design a system that uses cutting edge technology to manage all your security needs.
Marji Boughton - Breeze Consultants:
Breeze Consultants is a premeir provider of broadband and internet access solutions. They work with multiple vendors to find the best fit of price, bandwith and connection type for your internet and telephony needs. We've found that most "brokers" in this industry know enough to make a sale. We have found Breeze to be a critical partner in this space. The bring a level of expertise we can't even find with the various vendors. They are the first place we go when a client needs internet or phone connectivity. Why?... Because they just work!